Passenger Entry Doors, Steps and Running Boards
On this page: Running Boards and Steps, Modified Entry Systems, VCI Sure Step Products
The function of enabling ambulatory passengers and staff to safely and easily enter and exit your commercial wheelchair van or shuttle van is a very important consideration. A number of options are available that will help you to balance better access with your budgetary limitations
Running Boards and Steps
Side Passenger Entry
One of the most common and least expensive passenger entry systems is the combination of a special running board or step with an assist pole or grab handle. A simple entry system such as this allows passengers an extra step to get into the vehicle and also the support of a grab bar as they enter the seating level.

Rear Passenger Entry
When the side entrance is blocked by a wheelchair lift, many organizations prefer to equip their wheelchair vans with a VCI Sure Step Rear Folding Step and a grab bar. The VCI Sure Step Rear Folding Step enables passengers and staff to have a wide, strong step to get to floor level and the support of a floor-to-ground assist pole to steady them on the way up and down.
Driver and Front Passenger Entry
Drivers and staff members that use the front seats also need to have access to proper support for entering and exiting the vehicle. The best solution in this instance is to equip both sides of the vehicle with a VCI Sure Step Running Board. All vehicle users appreciate not having to step up so high — or down so low — when using the van.
The addition of a VCI Sure Step Running Board is also a safety consideration; as it’s installation will reduce the chance of slipping and falling — especially in bad weather. As more organizations are using part-time, semi-retired drivers, the anticipation is that the use of these products will continue to grow.
Modified Entry Systems
Modified entry systems further improve the comfort and safety of passengers by improving access with structural modifications of the wheelchair van or shuttle. Raised doors and lowered stepwells are used in conjunction with each other and with VCI Sure Step products to optimize the entry situation. In addition, driver-controlled doors can be added to reduce wear and tear on the part of the driver.
Lowered Stepwells
Lowered stepwells, often called a “bus step” or a “z-step” are fabricated to give more and smaller steps to your passengers than is possible with a bolt-on product. Lowered stepwells make entering a wheelchair van more like entering a building than a vehicle. Lowered stepwells can be installed in either the front passenger or side entrance position depending on the floor plan you have chosen.
Raised Door
Raising the side or front door of the wheelchair van or shuttle van also improves the performance of the entry doors. Raised doors provide additional headroom so that most passengers do not have to bend to enter and reduces the risk of someone potentially hitting their head. Raised doors can be installed in both the side passenger and front passenger entry.
One very common option is to combine raised doors with lowered stepwells and VCI Sure Step running boards in order to build the optimum entry system for your particular needs.
Popular Modified Passenger Entry Options
| Entrance | Options | Additional Accessories |
|---|---|---|
| Front Passenger Door | Raised Front Door with Lowered Site Stepwell, Raised Front Door with VCI Sure Step Short Passenger Board |
Driver Operated Door, Modesty Panel with Grab Rail |
| Side Passenger Door | Lowered Side Stepwell with Grab Bar, Lowered Side Stepwell with Grab Bar and Raised Side Door, Raised Side Door with VCI Sure Step Assist Step and Grab Bar |
Extra-wide Step, Seat-back Grab Handles, Assist Poles |
VCI Sure Step Products
The VCI Sure Step product line is available for all entrance points to the vehicle. The VCI Sure Step product line provides the largest and strongest passenger entry step for a wheelchair van or van shuttle. The 10” wide non-skid step is large enough to provide solid footing in all conditions and for all passengers.
| Entrance | Options | Additional Accessories |
|---|---|---|
| Passenger Side | Sure Step 3/4 Length Assist Step, Sure Step Front Passenger Short Board |
Grab Handles, Assist Pole |
| Drivers Side | Sure Step Driver Short Board | Original Door Grab Bar and Strap |
