Testimonials

VCI Van & Bus has worked with our agency in finding appropriate mobility vans, with wheelchair lifts, to meet the needs of our very diverse population. The products are of a high quality, designed and tested with safety in mind, as well as offering seating arrangements to accommodate a variety of different wheelchairs. Our representative has been knowledgeable and consistent in offering solutions and suggestions to our agency – all within a phone call or email away.

– JoAnn F., Director of Finance at a Large Multi-State Provider of Housing and Rehabilitation Services

Our clients have a high level of expectation in the quality of services we provide. Having the right tools to provide those services is a key factor in meeting and exceeding those expectations. For our transportation needs a “cookie cutter” approach is not an option. This is why we continue to work with VCI Van & Bus to purchase and design our resident and employee transportation vehicles.

VCI Van & Bus’ attention to detail and willingness to work with us in every last detail until together we’ve created the ideal vehicle, has made a significant difference in what could otherwise be an overwhelming process. The level of customer service from start to finish is outstanding, even after the vehicle has been delivered.

– Susan K., Resident Service Director for a Not-For-Profit Senior Living Community

Before I came to VCI Mobility I did not realize how high my expectation could be for quality in accessible transportation and customer satisfaction. Their patience with me has been wonderful. VCI Mobility understands how critical the specialized job they do is to the livelihood of all their customers and that makes a difference. What they provide for me is the ability to do what I want to do when I want to do it, despite my struggle with Cerebral Palsy.

– Rebecca B. Berwyn, PA

The process of purchasing our first wheelchair accessible van went very smoothly with Van Conversions Inc. We needed some time from when we first set up an appointment to making our decision, and our sales representative allowed us that time without being pushy.

– Edward & Karrie G, Newcastle, DE

We have been dealing with VCI Van & Bus for more than 15 years. VCI Van and Bus representatives have always met or exceeded our expectations both with customer service and superior mobility products. VCI Van & Bus has helped our business grow by keeping our lease customers satisfied. With superior end results our customers come back to us for another, and another!

– Kenneth B., President of an Auto Leasing Company

Initially I was hesitant dealing with a company almost 2,500 miles away, but they quickly put my concerns to rest. Not only were they able to find a vehicle that was in our strict cost budget, but they were able to arrange shipping, deal with our local credit union and arrange various requests for documents and reports specific to Arizona Department of Motor Vehicles… We will recommend the folks at VCI Mobility anytime we are asked about our van because they were such a great organization to deal with.

– Mike O., Phoenix, AZ

I always wanted to drive, but I didn’t think it was possible… VCI Mobility made what I thought was impossible, possible for me.

– Sharrod W., Philadelphia, PA

Well, it has been 2 weeks now with the van and I just wanted to reach out to you to thank you again for all you did to handle this for us. Everything that was planned for in our modification and promised by VCI was delivered perfectly and you have no idea how much easier this has made transporting our daughter. Thanks so much [to] John [Frank] for all you did personally to make this transaction flow as smoothly as it did considering all the parties involved to make it happen. I know we were a tough customer with our 3000+ questions…. If you guys ever need a referral or anything of that nature please let me know and I will be happy to do that for you. Working with VCI and especially you made this so much easier than I anticipated…YOU’RE THE BEST!

– Beth R., Paoli, PA